| I had the same issue and I was told to follow these steps (sorry you will loose all files, but these steps worked for me):
Right click on my computer and select “Manage”. When “Computer Management” comes up, please click on “Disk Management” on the left hand side. After clicking on “Disk Management” you should now have a list of drives in the right side panel. On the right, look for the Flash Drive, it may show up as Disk 1, 2, 3… Removable Disk. Right click on the larger "Volume" rectangular icon to the right of the Removable disk and select “Format” choosing FAT32. If you do not have the format option, please select "New Partition" and just keep clicking next through the Wizard that appears. |