Ok, i am goona need you to ask this:
Post the system requirements for the Game.
Post all your computer info, OS, RAM, Processor speed etc.
(Go to Start>Right click My Computer> Properties. and copy and paste all the info)
Also
Do this:
Start>Right click on my computer>Properties>Hardware>Device Manager.
Check to see if you have a exclamation mark next to your controller or yellow hazard or any type of mark.
If you do, then right click it and uninstall it, then restart computer, if it keeps happening then download this tool from this post and see if it can fix it.
Code:
http://www.mechodownload.com/forum/softwares-mechodownload/74514-portable-driver-genius-2007-v7-1-0-622-a.html